PRIVACY POLICY

Effective Date: September 13th, 2018

INTRODUCTION

Fruit Journey (“COMPANY”, “we”, “us”, “FruitJourney.com”) is committed to protecting your privacy when you visit our website, FruitJourney.com. You can access FruitJourney.com and browse our site without disclosing any of your personal data. FruitJourney.com does not collect personal information about individuals, such as names and mailing or e-mail addresses unless it is knowingly provided by the individual and he or she has agreed to the terms under which FruitJourney.com will use it.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Your privacy is very important to my company, Fruit Journey (“COMPANY”). COMPANY is committed to protecting your privacy. My team and I use the information we collect about you to process orders and personalize your experience at FruitJourney.com (“SITE”).

PART OF OUR OPERATION OF SITE INVOLVES THE COLLECTION AND USE OF INFORMATION ABOUT YOU. This privacy policy explains what type of information the SITE collects and what is done with that information, to allow you to make choices about the way your information is collected and used. This privacy policy may change from time to time, so please check it often.

The following Privacy Policy governs the online information collection practices of “FruitJourney.com” (“we” or “website”). Specifically, it outlines the types of information that we gather about you while you are using the  FruitJourney.com website (the “Site”), and the ways in which we use this information. This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

 

OUR COMMITMENT TO CHILDREN’S PRIVACY

Protecting the privacy of the very young is important to us. For that reason, we do not collect or maintain information at our sites from those we actually know are under 18, and no part of our site is structured to attract anyone under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected]

 

LEGAL WARNING

We inform you that the website you are visiting located under the domain FruitJourney.com belongs to SANDRA STARE, whose identifying information is as follows:

  • Company Name: Fruit Journey
  • Address: Zgornje Bitnje 186, 4209 Zabnica, Kranj, Slovenia EU
  • Email: [email protected]

Your Consent to this Privacy Policy

By using SITE, you consent to the terms of this privacy policy.

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

 

WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

  • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

  • Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

  • User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

  • Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

  • Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

  • We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

INFORMATION WE COLLECT ON YOU

When you access the Website, the Company will learn certain information about you during your visit. As a business, we collect personal data from you in a number of ways including:

(1.) Newsletter options: Your name and email address.
(2.) Waiting Lists: Your name and email address.
(3.) Transactions: You name, email address, billing information and payment source.
(4.) Comments: Your name, email address, and comment. Please note by posting a comment on this Site or in our forum, you consent to the posting of any Personal Information that you provide. You should be aware that such Personal Information can be read, collected, or used by other visitors to these public areas. We have no control over how these visitors use your Personal Information.

We may use the information collected in the following ways:

  • To operate and maintain this Website;
  • To improve your experience on this Website;
  • To respond to your comments;
  • To provide you with user support;
  • Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests.

 

SENSITIVE DATA

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at [email protected] In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do carry out automated decision making. These decisions are taken in preparation for, or in relation to, a contract with the individual concerned AND are to give the individual something they have asked for; OR are where steps have been taken to safeguard the legitimate interests of the individual, such as allowing them to appeal the decision.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies.

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

COOKIES

WHAT IS A COOKIE?

A cookie is a harmless text file which is stored in your browser when you visit almost any web page. Cookies are used so that the website can remember your visit when you return to the page. Although many people do not know it, cookies have been in use for 20 years, since the first browsers for the World Wide Web.

WHAT IS A COOKIE NOT?

It is not a virus or a Trojan, not a worm, or spam, or spyware, and it does not open pop-up windows.

WHAT INFORMATION DOES A COOKIE STORE?

Cookies do not generally store sensitive information about you, such as credit card or bank account information, photographs, your ID or personal information, etc. The data stored are technical data, personal preferences, content personalization, etc.

The web server does not associate with you as a person, but rather with your web browser. In fact, if you regularly browse with Internet Explorer and try to browse the same website with Firefox or Chrome, you will see that the website does not realize that you are the same person because it is actually associating the browser, not the person.

HOW DO WE USE COOKIES?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

COOKIES ARE EITHER:

– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

– Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

WHAT TYPE OF COOKIES EXIST?

Technical Cookies: These are the most basic and allow, among other things, you to know when it is a human or an automated application browsing, when an anonymous user is browsing and one registered, basic tasks for running any dynamic website.

Analysis Cookies: Collect information on the type of browsing being done, the sections most used, consulted products, time zone of use, language, etc.

Advertising cookies: Display advertising based on their navigation, their country of origin, language, etc.

WHAT IS A FIRST-PARTY COOKIE AND A THIRD-PARTY COOKIE?

First-party cookies are generated by the page you are visiting and third-party cookies are generated by external providers or services like Facebook, Twitter, Google, etc.

WHAT HAPPENS IF YOU DISABLE COOKIES?

To understand the scope of what happens when you disable cookies, here are a few examples:

* You cannot share the content of this website on Facebook, Twitter or any other social network.

* The website will not adapt the content to your personal preferences, as often happens in online shops.
* You cannot access the personal area of the website, such as My account, or My Profile or My Orders.
* Online shops: It will be impossible to make online purchases, they would have to be by phone or by physically going to the physical store if there is one.
* It will not be possible to customize your geographic preferences as time zone, currency or language.
* The website cannot perform web analytics about visitors and web traffic, making it difficult for the website to be competitive.
* You can’t write on blogs, you can not upload photos, post comments, like or rate content. The website may also not know whether you are a human or an automated application that posts spam.
* No targeted advertising can be shown, reducing the website’s advertising revenue.
* All social networks use cookies, if you disable them, you will not be able to use any social network.
 
CAN COOKIES BE DELETED?

Yes. Not only can they be deleted, they can also be blocked generally or specifically for a specific domain.

To delete the cookies of a website, go to your browser settings and there you can find the cookies associated with the domain in question and delete them.

CONFIGURATION OF COOKIES FOR THE MOST POPULAR BROWSERS

Below we explain how to access a specific cookie of the Chrome browser. Note: these steps may vary depending on the browser version:

1. Go to Settings or Preferences via the File menu or by clicking the customisation icon that appears in the top right.
2. To see different sections, click Show Advanced Options.
3. Go to Privacy, Content configuration.
4. Select All cookies and site data.
5. A list will appear with all cookies ordered by domain. To make it easier to find the cookies of a specific domain, partially or fully enter the address in the Search cookies field.
6. After filtering, one or more lines with the cookies of the website requested will appear on the screen. Now you just have to select it and press X to delete them.

To access the cookies configuration of the Internet Explorer browser, follow these steps (they may vary depending on the browser version):

1. Go to Tools, Internet Options
2. Click Privacy.
3. Move the slider to adjust the level of privacy you want.

To access the cookies configuration of the Firefox browserfollow these steps (may vary depending on the browser version):

1. Go to Options or Preferences according to your operative system. Click Privacy.
2. In History choose Use custom settings for history.
3. Now you will see the Accept cookies option, you can turn them on or off according to your preferences.

To access the cookies configuration of the Safari for OSX browser follow these steps (may vary depending on the browser version):

1. Go to Preferences, then Privacy.
2. Here you can see the Block cookies option to adjust the type of block you want.

To access the cookies of the Safari for iOS browser, follow these steps (may vary depending on the browser version):

1. Go to Settings, then Safari.
2. Go to Privacy and Security, go to the Block cookies option to adjust the type of block you want.

To access the browser cookies of the browser for Android devices, follow these steps (may vary depending on the browser version):

1. Run the browser and press Menu key, then Settings.
2. Go to Security and Privacy, go to the Accept cookies option to check or uncheck the box.

To access the cookies configuration of the browser for Windows Phone devices, follow these steps (may vary depending on the browser version):

1. Open Internet Explorer, then More, then Configuration
2. Now you can check or uncheck the Allow cookies box.

This website uses the following own cookies :

  • Session cookies, to ensure that users who write comments on the blog are human and not automated applications. In this way the spam is fought.

This website uses the following third-party cookies :

  • Google Analytics: Stores cookies to be able to compile statistics on traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this sense must do so by communicating directly with Google.

  • Social networks: Each social network uses its own cookies so that you can click on buttons like I like or Share.

ADDITIONAL NOTES
  • Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that third parties mentioned in this cookies policy may have.

  • Web browsers are the tools in charge of storing the cookies and from this place you must exercise your right to eliminate or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

  • In some cases it is necessary to install cookies so that the browser does not forget its decision of not accepting them.

  • In the case of cookies of Google Analytics, this company stores cookies on servers located in the United States and agrees not to share it with third parties, except in the cases in which it is necessary for the operation of the system or when the law obliges to that effect. According to Google it does not save your IP address. Google Inc. is a company adhering to the Safe Harbor Agreement that guarantees that all transferred data will be treated with a level of protection in accordance with European regulations. For information on how Google uses cookies we attach this other link .

  • For any questions or queries about this cookies policy, please do not hesitate to contact us through the contact section.

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at [email protected] at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • Government bodies that require us to report processing activities.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

INTERNATIONAL TRANSFERS

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

  • We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or

  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or

  • Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

VISITORS’ GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Should you wish to have your information deleted, please email us at [email protected] and submit a request.

DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, a potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

AFFILIATE DISCLAIMER

Fruit Journey has financial relationships with a number of companies mentioned on this website, and FruitJourney.com may be compensated if you book via the links on this website.

YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to the portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at [email protected]

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

DISCLAIMER

Although it is highly unlikely, This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

If you have any questions or concerns regarding our privacy policy please direct them to [email protected]

CONTACT US

If you have questions or comments regarding the Privacy Policy, you may reach us at:

Fruit Journey
Zgornje Bitnje 186
4209 Zabnica
Slovenia EU

Email Address: [email protected]

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